Responsible gambling

At Kingia Casino, we understand the importance of responsible gaming practices. Our goal is to provide a safe and enjoyable online experience for all our players.

Self-Exclusion

We offer a self-exclusion feature that allows you to take a break from playing at our casino. This can be done for a period ranging from 6 months to 5 years, and once activated, access to your account will be suspended during this time.

To activate self-exclusion, please contact our customer support team via email or phone. A cooling-off period of 24 hours is required before reactivation.

GAMSTOP

We are a member of GAMSTOP, the UK's national multi-operator self-exclusion scheme. If you're struggling with problem gaming and would like to exclude yourself from all online gambling operators, please visit the GAMSTOP website or contact their helpline on 0800 138 6518.

Reality Checks and Time-Outs

We offer reality checks that can be configured by you to remind you of your logged-in session duration during play. If needed, we also allow for time-outs ranging from 24 hours to 6 weeks.

During a time-out period, access to your account will be suspended until the end is reached or cancelled. Please note that time-outs cannot be overridden before expiry and may require reactivation upon completion.

Deposit Limits

We provide daily, weekly, and monthly net-deposit limits as part of our responsible gaming measures. These can help manage your spending habits effectively.

Lowering a limit is normally immediate, but raising it will trigger a cooling-off period to ensure you make an informed decision about your spending.

Safer Gaming Tools

Other tools available include:

• Deposit Limits: Manage your spend with daily, weekly, or monthly net-deposit limits
• Reality Checks: Customizable reminders of logged-in session duration during play
• Time-Outs/Cooling-Off Periods: Take a break from playing at Kingia Casino

We are committed to providing a safe online experience for all our players. If you have any questions or concerns regarding responsible gaming practices, please don't hesitate to contact us via email or phone.

Your health and well-being matter most at Kingia Casino.